These are the terms and conditions for using Samsung Wallet with your Starling account – for example, when you save your card to a ‘Wallet’ on your Samsung device to make payments.
Please make sure you read these terms carefully, as you’ll need to accept them before you can use Samsung Wallet with your Starling account.
You should read this document together with the Starling app terms and the terms of your account. All of these terms will apply when you use Samsung Wallet.
Third-party terms
Where you use your Starling card with Samsung Wallet, there may be other terms that apply – for example, Mastercard’s terms.
Samsung Wallet is provided by Samsung. We’re not responsible for anything that goes wrong with Samsung Wallet or your Samsung device.
Where you’ve agreed other terms with Samsung – for example, terms relating to Samsung Wallet as well as use of your Samsung device – these terms will also apply to your use of Samsung Wallet.
How does Samsung Wallet work?
You can link your Starling card to Samsung Pay by adding the Starling card to the Samsung Pay app or by adding the Starling card to your Samsung Wallet. After that, where the Samsung Pay sign is shown, just follow the relevant instructions (which could include security features such as entering a password or adding your fingerprint). Please note that contactless payment limits may apply depending on the retailer and payment terminal used.
You can find out more information on our website here https://www.starlingbank.com/samsung-pay.
How do I stop it?
To stop using Samsung Wallet with your Starling card, go into the Samsung Wallet app, select the card and tap “Delete”.
Can Starling stop me from using Samsung Wallet?
Yes, we can stop or limit your use of Samsung Wallet with Starling accounts. Please see your account terms for details of when we can stop, limit or close your account.
Are there any security rules I have to follow?
It’s your responsibility to:
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Read the terms of your account and Starling app: These also apply to using your card with Samsung Wallet. The terms explain what you must and must not do to keep your device, app and account secure.
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Keep your details safe: You must not share your account security details with anyone.
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Tell us if you lose your device: If your Samsung device is lost or stolen, get in touch to let us know immediately either by sending us a message in the Starling app, via telephone on +44 (0) 207 930 4450, or email at help@starlingbank.com.
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Take care when you change device: If you change your device, delete all relevant information including Samsung Wallet. If we replace your debit card, we’ll link your new card to Samsung Wallet automatically.
Does it cost anything to use Samsung Wallet?
We don’t charge you when you use Samsung Wallet.
Your information
To learn what we do with personal information we hold about you, please read our Privacy Notice.
By using Samsung Wallet, you also agree to Samsung’s privacy policy (link will take you to a third-party website), which is separate from ours.
We and Samsung share certain personal information with each other to help:
- Improve our service and theirs
- Verify information
- Prevent fraud
Samsung and Samsung Wallet are trademarks or registered trademarks of Samsung Electronics Co., Ltd in the US and other regions.