Introduction - Terms relating to Google Pay
These are the terms and conditions for using Google Pay with a Starling account – for example, when you save your card to a ‘Wallet’ on your Google or Android device to make payments.
Please make sure you read these terms carefully, as you’ll need to accept them before you can use Google Pay with your Starling account.
You should read this document together with the Starling app terms and the terms for your account. All of these terms will apply when you use Google Pay.
Third-party terms
Where you use your Starling card with Google Pay, there may be other terms that apply – for example, Mastercard’s terms.
Unless we give the meaning of a word in these terms, we’ll use the meaning given in the terms for your account, the Starling app terms, or the Google Pay and Google Wallet terms. Google Pay services are provided by Google. We’re not responsible for anything going wrong with Google Pay or your device.
Where you’ve agreed other terms with Google – for example, terms relating to Google Pay and Google Wallet services as well as use of your device – these terms will also apply to your use of Google Pay.
How does Google Pay work?
You can link your Starling card to Google Pay by adding the Starling card to the Google Pay app or by adding the Starling card to your Google Wallet. After that, where the Google Pay sign is shown, just follow the relevant instructions (which will include security features such as entering a password). Please note that contactless payment limits may apply depending on the retailer and payment terminal used.
You can find out more information on our website here https://www.starlingbank.com/google-pay.
How do I stop it?
To stop using Google Pay with your Starling card, go into the Google Pay or Google Wallet app and remove the card.
Can Starling stop me from using Google Pay?
Yes, we can stop or limit your use of Google Pay with Starling accounts. Please see your account terms for details of when we can stop, limit or close your account.
Are there any security rules I have to follow?
It’s your responsibility to:
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Read the terms of your account and Starling app: These also apply to using your card with Google Pay. The terms explain what you must and must not do to keep your device, app and account secure.
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Keep your details safe: You must not share your account security details with anyone.
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Tell us if you lose your device: If your Android device is lost or stolen, get in touch to let us know immediately either by sending us a message in the Starling app, via telephone on +44 (0) 207 930 4450, or email at help@starlingbank.com.
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Take care when you change device: If you change your device, delete all relevant information including Google Pay. If we replace your debit card, we’ll link your new card to Google Pay automatically.
Does it cost anything to use Google Pay?
We don’t charge you when you use Google Pay.
Your information
To learn what we do with personal information we hold about you, please read our Privacy Notice.
By using Google Pay, you also agree to Google’s privacy policy (link will take you to a third-party website), which is separate from our Privacy Notice.
We and Apple share certain personal information with each other to help:
- Improve our service and theirs
- Verify information
- Prevent fraud
Google Pay, Google and Google Wallet are trademarks of Google LLC. registered in the U.S. and other countries and regions.