Cookie policy - Starling Bank

Our cookie policy in brief

A cookie (or similar technology) allows us to distinguish you from other users of our site and recognises your preferences, provides personalised content, security and enables our site to function more efficiently. This helps us to give you the best possible experience when you browse, and also allows us to make our site better for you. We use session and persistent cookies, which are stored on your computer or electronic device unless you object (see below). Session cookies are cookies that expire at the end of your browsing session whereas persistent cookies are stored on your device in-between sessions.

Our full cookie policy

Types of cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or electronic device unless you object (see below). Our website starlingbank.com (“our site”) and each of its web pages and subdomains (including www.starlingbank.com, help.starlingbank.com, settleup.starlingbank.com and app.starlingbank.com) use two types of cookies: first and third party cookies. First party cookies are cookies set by us, compared to third party cookies which are set by someone other than us and which collect information about you which may be sent to the third party.

The categories of cookies hosted on our site are known as:

essential/necessary cookies for running the website. These cookies help you to access our site and each of its web pages and subdomains, by enabling basic functions like cookie consent. These are essential to the web pages and sub domains’ functionality and cannot be disabled by you; and
non-essential cookies including analytical/performance, functionality and targeting cookies. These cookies collect anonymous statistics to enable us to improve our site and each of its pages and subdomains; provide you with full functionality of our site; and third party cookies to collect and build a profile of your interest and show you relevant advertisements on other websites. These types of cookies do not store personal information in itself but are based on a unique identification in your browser and devices which could identify you if combined with other relevant data (see below for more information about third party cookies). These cookies will not be set without your permission.

Our online banking website (app.starlingbank.com) only uses essential/necessary cookies.

The table below explains the cookies we use and why.

Essential cookies

StarlingBankCookiePreferences

Provider

Starling Bank

Purpose

Stores the user’s cookie consent state.

Expiration

90 days

Provider

Stripe

Purpose

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

Expiration

2 years

__stripe_mid

Provider

Stripe

Purpose

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

Expiration

1 year

__stripe_sid

Provider

Stripe

Purpose

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

Expiration

30 minutes

private_machine_identifier

Provider

Stripe

Purpose

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

Expiration

1 year

stripe.csrf

Provider

Stripe

Purpose

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

Expiration

Session

matomo_sessid

Provider

Matomo

Purpose

Helps prevent CSRF security issues

Expiration

14 days

Provider

Purpose

Expiration

StarlingBankCookiePreferences

Starling Bank

Stores the user’s cookie consent state.

90 days

Stripe

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

2 years

__stripe_mid

Stripe

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

1 year

__stripe_sid

Stripe

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

30 minutes

private_machine_identifier

Stripe

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

1 year

stripe.csrf

Stripe

Only used on settleup.starlingbank.com. Stripe is a payment processing service used on settleup.starlingbank.com. These cookies aid in fraud detection.

Session

matomo_sessid

Matomo

Helps prevent CSRF security issues

14 days

Analytical cookies

_ga

Provider

Google

Purpose

Used to distinguish users.

Expiration

2 years

_gid

Provider

Google

Purpose

Used to distinguish users.

Expiration

24 hours

_gat

Provider

Google

Purpose

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named dc_gtm_<property-id>.

Expiration

1 minute

_gat_<container--id>

Provider

Google

Purpose

Used to provide technical monitoring.

Expiration

Session

_ga_<container-id>

Provider

Google

Purpose

Used to persist session state.

Expiration

2 years

_gac_gb_<container-id>

Provider

Google

Purpose

Contains campaign related information.

Expiration

90 days

AMP_TOKEN

Provider

Google

Purpose

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

Expiration

30 seconds to 1 year

_gac_<property-id>

Provider

Google

Purpose

Contains campaign related information for the user.

Expiration

90 days

_gaexp

Provider

Google

Purpose

Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.

Expiration

Depends on the length of the experiment, but typically 90 days.

_opt_utmc

Provider

Google

Purpose

Stores the last utm_campaign query parameter.

Expiration

24 hours

_opt_expid

Provider

Google

Purpose

This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that is being redirected.

Expiration

10 seconds

AEC

Provider

Google

Purpose

Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge.

Expiration

6 months

marketingAttributionUid

Provider

Starling Bank

Purpose

Used to distinguish users

Expiration

Session

query

Provider

Starling Bank

Purpose

Stores referral information from campaigns.

Expiration

Session

_pk_id

Provider

Matomo

Purpose

Used to store a few details about the user such as the unique visitor ID

Expiration

13 months

_pk_ses

Provider

Matomo

Purpose

Short lived cookie used to temporarily store data for the visit

Expiration

30 minutes

_pk_hsr

Provider

Matomo

Purpose

Short lived cookie used to temporarily store data for the visit

Expiration

30 minutes

_pk_ref

Provider

Matomo

Purpose

Used to store the attribution information, the referrer initially used to visit the website

Expiration

6 months

ABTasty

Provider

AB Tasty

Purpose

Used to determine a user's inclusion in an experiment, with campaign history and a timestamp

Expiration

13 months

ABTastySession

Provider

AB Tasty

Purpose

Contains landing page URL. Also used to determine if new session

Expiration

30 minutes of inactivity

ABTastyDomainTest

Provider

AB Tasty

Purpose

Checks that we are operating on the expected domain

Expiration

A few milliseconds

Provider

Purpose

Expiration

_ga

Google

Used to distinguish users.

2 years

_gid

Google

Used to distinguish users.

24 hours

_gat

Google

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named dc_gtm_<property-id>.

1 minute

_gat_<container--id>

Google

Used to provide technical monitoring.

Session

_ga_<container-id>

Google

Used to persist session state.

2 years

_gac_gb_<container-id>

Google

Contains campaign related information.

90 days

AMP_TOKEN

Google

30 seconds to 1 year

_gac_<property-id>

Google

Contains campaign related information for the user.

90 days

_gaexp

Google

Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.

Depends on the length of the experiment, but typically 90 days.

_opt_utmc

Google

Stores the last utm_campaign query parameter.

24 hours

_opt_expid

Google

This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that is being redirected.

10 seconds

AEC

Google

Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge.

6 months

marketingAttributionUid

Starling Bank

Used to distinguish users

Session

query

Starling Bank

Stores referral information from campaigns.

Session

_pk_id

Matomo

Used to store a few details about the user such as the unique visitor ID

13 months

_pk_ses

Matomo

Short lived cookie used to temporarily store data for the visit

30 minutes

_pk_hsr

Matomo

Short lived cookie used to temporarily store data for the visit

30 minutes

_pk_ref

Matomo

Used to store the attribution information, the referrer initially used to visit the website

6 months

ABTasty

AB Tasty

Used to determine a user's inclusion in an experiment, with campaign history and a timestamp

13 months

ABTastySession

AB Tasty

Contains landing page URL. Also used to determine if new session

30 minutes of inactivity

ABTastyDomainTest

AB Tasty

Checks that we are operating on the expected domain

A few milliseconds

Functional cookies

yt-remote-cast-installed

Provider

youtube-nocookie.com

Purpose

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Expiration

Session

yt-remote-connected-devices

Provider

youtube-nocookie.com

Purpose

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Expiration

Persistent

yt-remote-device-id

Provider

youtube-nocookie.com

Purpose

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Expiration

Persistent

yt-remote-fast-check-period

Provider

youtube-nocookie.com

Purpose

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Expiration

Session

yt-remote-session-app

Provider

youtube-nocookie.com

Purpose

Used to send data to Google Analytics about the visitor’s device and behaviour.

Expiration

Session

yt-remote-session-name

Provider

youtube-nocookie.com

Purpose

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Expiration

Session

yt-player-headers-readable

Provider

youtube-nocookie.com

Purpose

Stores the user’s video player preferences using embedded YouTube video.

Expiration

17 days

yt.innertube::requests

Provider

youtube-nocookie.com

Purpose

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Expiration

Persistent

yt.innertube::nextId

Provider

youtube-nocookie.com

Purpose

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Expiration

Persistent

yt-player-bandwidth

Provider

youtube-nocookie.com

Purpose

To provide bandwidth estimations.

Expiration

Session

yt-remote-cast-available

Provider

youtube-nocookie.com

Purpose

Stores the user’s video player preferences using embedded YouTube video.

Expiration

Persistent

OptanonAlertBoxClosed

Provider

Trustpilot

Purpose

This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user.

Expiration

1 year

OptanonConsent

Provider

Trustpilot

Purpose

This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given.

Expiration

1 year

__RequestVerificationToken

Provider

Trustpilot

Purpose

This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.

Expiration

Session

_csrf

Provider

Trustpilot

Purpose

This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources.

Expiration

Session

SIDCC

Provider

Google

Purpose

Provide the identification of trusted web traffic.

Expiration

1 year

Provider

Purpose

Expiration

yt-remote-cast-installed

youtube-nocookie.com

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Session

yt-remote-connected-devices

youtube-nocookie.com

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Persistent

yt-remote-device-id

youtube-nocookie.com

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Persistent

yt-remote-fast-check-period

youtube-nocookie.com

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Session

yt-remote-session-app

youtube-nocookie.com

Used to send data to Google Analytics about the visitor’s device and behaviour.

Session

yt-remote-session-name

youtube-nocookie.com

Stores the user’s video player preferences in HTML local storage using embedded YouTube video.

Session

yt-player-headers-readable

youtube-nocookie.com

Stores the user’s video player preferences using embedded YouTube video.

17 days

yt.innertube::requests

youtube-nocookie.com

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Persistent

yt.innertube::nextId

youtube-nocookie.com

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Persistent

yt-player-bandwidth

youtube-nocookie.com

To provide bandwidth estimations.

Session

yt-remote-cast-available

youtube-nocookie.com

Stores the user’s video player preferences using embedded YouTube video.

Persistent

OptanonAlertBoxClosed

Trustpilot

1 year

OptanonConsent

Trustpilot

1 year

__RequestVerificationToken

Trustpilot

Session

_csrf

Trustpilot

This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources.

Session

SIDCC

Google

Provide the identification of trusted web traffic.

1 year

Advertising and targeting cookies

We apply the following advertising and targeting cookies on our website.

DSID

Provider

doubleclick.net

Purpose

Used to link user’s activity across devices if they’ve previously signed in to a Google Account on another device.

Expiration

399 days

IDE

Provider

doubleclick.net

Purpose

Used for advertising Google serves across the web on non-Google sites.

Expiration

399 days

RUL

Provider

doubleclick.net

Purpose

Used by Google DoubleClick to determine whether website advertisement has been properly displayed.

Expiration

399 days

ar-debug

Provider

doubleclick.net

Purpose

To store and track conversions.

Expiration

Persistent

1P_JAR

Provider

Google

Purpose

To provide ad delivery or retargeting.

Expiration

1 month

ANID

Provider

Google

Purpose

Used to customize ads on Google properties, like Google Search.

Expiration

1 month

CONSENT

Provider

Google

Purpose

Used to store cookie consent preferences.

Expiration

Persistent

NID

Provider

Google

Purpose

Used to remember information that changes the way the site behaves or looks, such as your preferred language or the region a user is in.

Expiration

1 month

__Secure-3PAPISID

Provider

Google

Purpose

Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.

Expiration

2 years

__Secure-3PSID

Provider

Google

Purpose

Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.

Expiration

2 years

__Secure-3PSIDCC

Provider

Google

Purpose

Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.

Expiration

2 years

test_cookie

Provider

Google

Purpose

Used by Google to check if your browser supports cookies.

Expiration

15 minutes

Provider

Google

Purpose

Used for purposes related to Functionality and Advertising

Expiration

OPT_OUT: fixed expiration (year 2030/11/09), non-OPT_OUT: 13 months EEA UK / 24 months elsewhere

pm_sess

Provider

Google

Purpose

Prevent malicious sites acting without a user’s knowledge and as if they were that user.

Expiration

30 minutes

pm_sess_NNN

Provider

Google

Purpose

Prevent malicious sites acting without a user’s knowledge and as if they were that user.

Expiration

30 minutes

aboutads_sessNNN

Provider

Google

Purpose

Allow users to interact with a service or site to access features that are fundamental to that service. Used to authenticate users, prevent fraud, and protect users as they interact with a service.

Expiration

30 minutes

FPAU

Provider

Google

Purpose

Used for analytics to help collect data that allows services to understand how users interact with a particular service.

Expiration

90 days

AID

Provider

Google

Purpose

Used for targeting purposes to store Google IDs so that your activity can be linked across devices (if you’ve previously signed in to your Google Account on another device), in order to show relevant & personalised advertising across all devices

Expiration

13 months EEA UK / 540 days elsewhere

TAID

Provider

Google

Purpose

Expiration

14 days

FPGCLDC

Provider

Google

Purpose

Used to help advertisers determine how many times users who click on their ads end up taking an action on their site

Expiration

90 days

_gcl_dc

Provider

Google

Purpose

Used by various Google Marketing platforms to link conversions from previous clicks to new sales

Expiration

90 days

_gcl_au

Provider

Google

Purpose

Used to monitor how many times people who click on ads end up taking an action on the site (e.g. making a purchase) to allow Google advertising to determine that you clicked an ad and later visited the site.

Expiration

90 days

FLC

Provider

Google

Purpose

Used by Google AdSense DoubleClick to limit the frequency of advertisements so that the user does not see the same advertisement repeatedly. This cookie expires when the session ends.

Expiration

10 seconds

__gads

Provider

Google

Purpose

Used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s ads reports.

Expiration

13 months

SSID

Provider

Google

Purpose

Enables Google to collect user information for videos hosted by YouTube.

Expiration

2 years

HSID

Provider

Google

Purpose

To provide fraud prevention.

Expiration

2 years

__Secure-ENID

Provider

Google

Purpose

Google, to remember your preferences and other information.

Expiration

13 months

__Secure-1PSID

Provider

Google

Purpose

Used for targeting purposes to build a profile of the visitor’s interests in order to show relevant & personalised Google advertising.

Expiration

2 years

SID

Provider

Google

Purpose

To provide ad delivery or retargeting, provide fraud prevention.

Expiration

2 years

SAPISID

Provider

Google

Purpose

To display personalised advertisements on Google sites, based on recent searches and previous interactions.

Expiration

2 years

APISID

Provider

Google

Purpose

To collect user information for videos hosted by YouTube.

Expiration

2 years

AEC

Provider

Google

Purpose

Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge.

Expiration

2 years

_GRECAPTCHA

Provider

Google reCAPTCHA

Purpose

To provide spam protection.

Expiration

Session

(M)UID

Provider

Microsoft Inc. / Bing

Purpose

Used to store anonymous Microsoft user ID. Used by Bing to allow synchronising of the ID across Microsoft domains & to ensure that clicks from adverts on the Bing search engine are verified for reporting purposes and for personalisation

Expiration

1 year

_uetmsclkid

Provider

Microsoft Inc. / Bing

Purpose

Used to track accurate conversions by user ID from click-throughs from Microsoft Advertising (Bing)

Expiration

90 days

_uetsid

Provider

Microsoft Inc. / Bing

Purpose

This contains the session ID for a unique session on the site.

Expiration

1 day

_uetvid

Provider

Microsoft Inc. / Bing

Purpose

This assigns a unique, anonymized visitor ID, representing a unique visitor.

Expiration

16 days

ndclid

Provider

Nextdoor

Purpose

To measure conversions that occur beyond the landing page

Expiration

30 days

Persistent_cookie

Provider

Nextdoor

Purpose

Allows Nextdoor to match events back to the Nextdoor user

Expiration

Persistent

Session_cookie

Provider

Nextdoor

Purpose

Allows Nextdoor to match events back to the Nextdoor user

Expiration

Session

session_id

Provider

Nextdoor

Purpose

The session ID is a unique, randomly generated number that stores the session cookies.

Expiration

Session

EDAAT

Provider

The Trade Desk

Purpose

EDAAT stores a temporary security token used only on EDAA opt out pages like https://www.youronlinechoices.com/.

Expiration

1 hour

TDID

Provider

The Trade Desk

Purpose

Trade Desk ID (TDID) is the main cookie and ID used to recognize web-browser profiles over time across sites.

Expiration

365 days

TDCPM

Provider

The Trade Desk

Purpose

Trade Desk Cookie Partner Mapping (TDCPM) records which partners The Trade Desk has matched IDs with in order to prevent redundant matching calls.

Expiration

365 days

TTDOptOut

Provider

The Trade Desk

Purpose

TTDOptOut stores a static value recording the user’s choice to opt out. It should be exclusive of the other cookies, so The Trade Desk will not have an ID on the browser when the TTDOptOut cookie is present.

Expiration

5 years

TTDOptOutOfDataSale

Provider

The Trade Desk

Purpose

TTDOptOutOfDataSale stores a static value recording the users choice to opt out of the selling of data to third parties.

Expiration

5 years

__cf_bm

Provider

CloudFlare

Purpose

To read and filter requests from bots.

Expiration

30 minutes

Provider

Purpose

Expiration

DSID

doubleclick.net

Used to link user’s activity across devices if they’ve previously signed in to a Google Account on another device.

399 days

IDE

doubleclick.net

Used for advertising Google serves across the web on non-Google sites.

399 days

RUL

doubleclick.net

Used by Google DoubleClick to determine whether website advertisement has been properly displayed.

399 days

ar-debug

doubleclick.net

To store and track conversions.

Persistent

1P_JAR

Google

To provide ad delivery or retargeting.

1 month

ANID

Google

Used to customize ads on Google properties, like Google Search.

1 month

CONSENT

Google

Used to store cookie consent preferences.

Persistent

NID

Google

Used to remember information that changes the way the site behaves or looks, such as your preferred language or the region a user is in.

1 month

__Secure-3PAPISID

Google

Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.

2 years

__Secure-3PSID

Google

Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.

2 years

__Secure-3PSIDCC

Google

Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.

2 years

test_cookie

Google

Used by Google to check if your browser supports cookies.

15 minutes

Google

Used for purposes related to Functionality and Advertising

OPT_OUT: fixed expiration (year 2030/11/09), non-OPT_OUT: 13 months EEA UK / 24 months elsewhere

pm_sess

Google

Prevent malicious sites acting without a user’s knowledge and as if they were that user.

30 minutes

pm_sess_NNN

Google

Prevent malicious sites acting without a user’s knowledge and as if they were that user.

30 minutes

aboutads_sessNNN

Google

Allow users to interact with a service or site to access features that are fundamental to that service. Used to authenticate users, prevent fraud, and protect users as they interact with a service.

30 minutes

FPAU

Google

Used for analytics to help collect data that allows services to understand how users interact with a particular service.

90 days

AID

Google

13 months EEA UK / 540 days elsewhere

TAID

Google

14 days

FPGCLDC

Google

Used to help advertisers determine how many times users who click on their ads end up taking an action on their site

90 days

_gcl_dc

Google

Used by various Google Marketing platforms to link conversions from previous clicks to new sales

90 days

_gcl_au

Google

90 days

FLC

Google

Used by Google AdSense DoubleClick to limit the frequency of advertisements so that the user does not see the same advertisement repeatedly. This cookie expires when the session ends.

10 seconds

__gads

Google

13 months

SSID

Google

Enables Google to collect user information for videos hosted by YouTube.

2 years

HSID

Google

To provide fraud prevention.

2 years

__Secure-ENID

Google

Google, to remember your preferences and other information.

13 months

__Secure-1PSID

Google

Used for targeting purposes to build a profile of the visitor’s interests in order to show relevant & personalised Google advertising.

2 years

SID

Google

To provide ad delivery or retargeting, provide fraud prevention.

2 years

SAPISID

Google

To display personalised advertisements on Google sites, based on recent searches and previous interactions.

2 years

APISID

Google

To collect user information for videos hosted by YouTube.

2 years

AEC

Google

Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge.

2 years

_GRECAPTCHA

Google reCAPTCHA

To provide spam protection.

Session

(M)UID

Microsoft Inc. / Bing

1 year

_uetmsclkid

Microsoft Inc. / Bing

Used to track accurate conversions by user ID from click-throughs from Microsoft Advertising (Bing)

90 days

_uetsid

Microsoft Inc. / Bing

This contains the session ID for a unique session on the site.

1 day

_uetvid

Microsoft Inc. / Bing

This assigns a unique, anonymized visitor ID, representing a unique visitor.

16 days

ndclid

Nextdoor

To measure conversions that occur beyond the landing page

30 days

Persistent_cookie

Nextdoor

Allows Nextdoor to match events back to the Nextdoor user

Persistent

Session_cookie

Nextdoor

Allows Nextdoor to match events back to the Nextdoor user

Session

session_id

Nextdoor

The session ID is a unique, randomly generated number that stores the session cookies.

Session

EDAAT

The Trade Desk

EDAAT stores a temporary security token used only on EDAA opt out pages like https://www.youronlinechoices.com/.

1 hour

TDID

The Trade Desk

Trade Desk ID (TDID) is the main cookie and ID used to recognize web-browser profiles over time across sites.

365 days

TDCPM

The Trade Desk

Trade Desk Cookie Partner Mapping (TDCPM) records which partners The Trade Desk has matched IDs with in order to prevent redundant matching calls.

365 days

TTDOptOut

The Trade Desk

5 years

TTDOptOutOfDataSale

The Trade Desk

TTDOptOutOfDataSale stores a static value recording the users choice to opt out of the selling of data to third parties.

5 years

__cf_bm

CloudFlare

To read and filter requests from bots.

30 minutes

Advertising Click IDs

A Click ID is a unique tracking parameter appended to our website URL when a user clicks on a Starling Bank ad served by one of our advertising partners.

We use Click IDs from the below providers to attribute visits and conversions to specific interactions with our ads in order to measure and improve the performance of our advertising campaigns.

Google - GCLID

Starling Bank will only retain the Click ID for 1 month unless otherwise stated.

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Last full cookie review 16 October 2023

Last updated 22 November 2023

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