Terms and Conditions
Terms and Conditions
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Information on this page
This page contains important legal documents for Starling Bank. It includes the personal and business account terms currently in effect (or due to come into effect on a future date), as well as other legal documents – such as our Fee Information documents, Privacy Notice, Cookies Policy, Marketplace Terms and Competition Terms.
You can use the links below to jump to the relevant sections you’d like to look at:
Account terms and conditions and Rates, Fees and Charges
Account terms and conditions and Rates, Fees and Charges
Personal
Connected Card Terms and Conditions
Until 19 February 2025, the Connected Card Terms and Conditions dated 8 April 2020 are applicable
Click here for your terms until 19 February 2025
From 20 February 2025, the Connected Card Terms and Conditions dated 20 February 2025 are applicable
Business
Business Account General Terms (for all business account customers)
Business and Sole Trader Account Rates, Fees & Charges (for all business account customers)
Personal Mobile App terms
Privacy notice
Starling Bank website
Digital wallets
General competition terms
Starling Bank Limited is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. Starling’s remuneration policy is aligned to the FCA and PRA’s Remuneration Code (per PRA requirement referenced SYSC 19D 3.13(R)) and complies with the 12 key principles outlined in that code. This means that the remuneration structure (which is reviewed annually) supports Starling’s business strategy and its long term interests, promotes effective risk management and has transparent governance.