Annual Report and Accounts 2024
Our third year of
profitable growth
Download our report for the financial year ended 31 March 2024.
See our highlights belowStarling is now a global financial services group that continues to build scale.
Our pre-tax profit was £m...
...which is underpinned by a strong revenue growth of 1.5x year-on-year to £m.
Starling Bank has continued to support real customer needs
This year, we made our award-winning Kite card free so that even more families can benefit. We also became the first bank to introduce ‘Hide References’, enabling our customers to block payment references from those using them to send abusive or upsetting messages.
Proudly serving million accounts.
Engine by Starling has now signed its first two clients...
...entering two large addressable markets with opportunities for future global growth.
The Group at a glance
£301.1m
profit before tax(2023: £194.6m)
54.7%
increase in PBT
31.5%
ROTE (post-tax)(2023: 27.7%)
£682.2m
revenue(2023: £452.8m)
17.8%
increase in our
active customers
active customers
2.9m
active core accounts(2023: 2.4m)
£242.0
ARPAC(2023: £202.9)
4.34%
NIM(2023: 2.72%)
“We grew by attracting more customers in a competitive market because we deliver great experiences, both through our app and our UK-based customer service agents.”
John Mountain
Interim Chief Executive Officer, June 2024