How we can help
Support during a major life event
Support during a major life event
Whether you’d like to let us know about an exciting life event (e.g. off to university, or heading overseas) or a more challenging one, our Customer Service team will try their best to help.
We can’t list every potential scenario that could occur, but below are some examples of when you may wish to speak to us:
Going abroad
University
Marriages and changes of name
Critical illness & hospitalisation
Job loss
Received a prison sentence
If you’d like to get in touch with us about anything above, the quickest way to do so is via our in app chat.